Our commitment
THINKR is committed to making thinkrmd.com, our assessments and our account pages accessible to everyone, including people who use screen readers, keyboard navigation, magnification, voice control or other assistive technology.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the widely recognized standard for accessible websites.
What we do
- Test every page with automated accessibility checks, and fix issues before publishing.
- Use text and button colors with enough contrast to read comfortably.
- Give images text descriptions and label every form field.
- Make every page and pop-up usable with a keyboard alone, with visible focus outlines.
- Structure pages with clear headings and landmarks so screen readers can navigate them.
- Design pages to work on phones and when zoomed up to 200%.
Known limitations
Despite our efforts, some parts of the site may not yet be fully accessible. Some third-party services we rely on — such as payment, scheduling or telehealth visit tools — are managed by our partners, and we work with them to improve accessibility. We review the site regularly and fix issues as we find them.
Need help or found a problem?
If you have trouble using any part of our site, or need information in a different format, we want to hear from you. We will work with you to provide the information or care you need through another way, such as by phone.
- Email: support@thinkrmd.com
- Phone: (954) 944-9288, Monday–Friday, 8am–8pm ET
Please tell us the page and the problem you ran into. We aim to respond within two business days.
Related policies
See our Terms of Service, Privacy Policy and Telehealth Consent.